on Thursday, 02 July 2015 Posted in Cats, Dogs, General, News


July 1, 2015


Dear clients,

We are making a few changes to our Animal Emergency Clinic that currently operates at our Village Campus Circle location.

Starting July 1st, we are able to schedule urgent care appointments from
6:20pm until 9:40pm. These urgent care appointments will have an office visit of $90.00 but all services and items will remain at our daytime practice pricing structure. In the past, all patients that have been seen by our Emergency Staff have been charged a 90.00 exam fee and services and items were more expensive than our normal day time practice prices. Moving forward, we are no longer going to be charging a higher rate for services and items if seen by our Emergency / Critical Care team.

We will be able to schedule urgent care appointments
Monday- Friday only. If your pet has an appointment for this time, please be aware that we are still a critical care emergency hospital and if a life threatening emergency should arrive during you appointment time, they take top priority. Lisa, one of our client service representatives will be working from 2pm to 10PMMonday-Friday to help make this transition a success.

Patients seen between the hours of
10pm and 8am will be charged $110.00 for their exam and consultation, and all other services and items will remain the same pricing structure as our day time practice.

Please help us spread the word about our hospital being open and staffed 24/7, along with our new pricing structure as we do hope this will allow for more clients to bring their pets to our hospital and not worry about paying a higher rate on services and items.

Thank you for all of your support the past 6 1/2 years and it is a pleasure to provide the community with this much needed service right here in The Villages.

Please call us or email us if you have any questions.